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BOOK REVIEW

The trusted learning advisor: The tools, techniques and skills you need to make L&D a business priority

Published in Phoenix Scholar
Volume 9 Issue 1, Page 107, Fall, 2026

https://doi.org/10.64657/IDYZ3145

Author

Mohammed Miah

Abstract

This review examines Keith Keating’s book, The Trusted Learning Advisor, and its implications for the evolving role of Learning and Development (L&D) professionals in contemporary organizations. The book argues that L&D practitioners must move beyond the traditional role of training providers and instead operate as strategic advisors capable of diagnosing business problems and aligning learning solutions with organizational goals. Drawing on Keating’s professional experience and frameworks such as the Intake, Discovery, Analysis, and Decision (IDAD) model, the text presents practical strategies for building credibility with stakeholders and demonstrating the business value of learning initiatives. The book also addresses the growing influence of artificial intelligence and the changing skills required of learning professionals in technology-driven workplaces. This review evaluates the book’s contributions to both practice and theory and considers its relevance for leaders seeking to strengthen organizational learning cultures.